Product Warranty
Warranty Procedure
- Contact our live chat support (9AM to 5 PM EST) to troubleshoot the problem you are experiencing.
- Obtain approval for your warranty claim.
- Pay shipping cost for replacement part(s).
- Receive replacement part(s) in 2-3 business days.
Incomplete, Damaged, or Broken Products
If ever upon receipt of your goods you realize that your product is incomplete, damaged, or broken, simply get in touch with our customer service and explain the situation immediately, do not install the part. A brand new product will be shipped out to you along with prepaid return label to send back the original product. The defective product must be returned within the first 30 days.
Cancelling Your Order
We usually ship out every order within 24 business hours. If you want to cancel your order, it must be done within that time frame. Once your order is shipped, the order cannot be cancelled.
Refunds & Credits
Once your return of product has been approved, a refund will be given using the same payment method. Customers must a give a period of 3 to 5 days before your account is credited. A receipt will be sent to you via email.
We do not take any responsibility for any damage that is done during the installation of the product.